Health Dimensions | Situations | |
Local community | Regional/ city hospital | |
Emotional and social well-being | The patient got emotional support from family members and the community. At the local hospital most of the employees were of the Aboriginal tribe and the patient felt as being part and parcel of the hospital community with the belief that his social well-being properly catered for. | The patient felt that he was unlikely to get emotional support of the city hospital for the family would be unable to travel to the city hospital frequently because of the high cost of travel. The aspect of social well-being would also be missing since the patient felt that he would be in a foreign environment. |
Community and family commitments | The entire community and the immediate family members of the patient were committed in checking the welfare of the patient. | The proximity of the city hospital would make it difficult for the entire community and the immediate family members of the patient to fully commit to the social welfare of one of their own. |
Personal, cultural and spiritual considerations | At the local hospital, the cultural, personal and spiritual considerations were addressed by the medical staff who mostly hail from the same Aboriginal tribe as the patient. | At the city hospital, the cultural, personal and spiritual considerations would not be properly addressed by the medical staff who mostly hail from the different tribe as the patient. Most of the caregivers were foreigners to the culture of the Aboriginals. |
Biological and physical considerations | Biological and physical considerations did not seem to take a center stage at the local hospital. | Due to high levels of well-trained medical personnel, biological and physical considerations would be given priority as an integral part of healthcare service delivery. |
Underlying factors | ||
Rural and remote/urban Environmental considerations, support networks, travel to hospital and proximity of the family | The patient was comfortable with the hospital environment, got support from the local community, reduced travel costs to the hospital, and the patient was near family members | The patient was uncomfortable with the city hospital environment, there was a lack of support from the local community, there was increased travel costs, and the patient was to be far from the family members |
Impact of injury or illness Complex or chronic conditions, being moderately injured or acutely ill | The patient had a complex renal condition that could not be properly treated at the local hospital due lack of modern treatment facilities | The city hospital had modern facilities for the treatment of the complex renal condition |
Communication and language Difficulty or ease of communication between staff and patients; access to dentures, interpreters and hearing devices | There was ease of communication in the local hospital for the health care employees at the facility were Aboriginals and spoke the same language. However, there was limited access to dentures, interpreters and hearing devices | There was difficulty in communication in the city hospital since the health care employees at the facility were from different tribes and spoke the different language. However, there was unlimited access to dentures, interpreters and hearing devices |
Financial resources and earnings Ability to meet costs such as treatment, medications, transportation and health care. Caring duties and inability to work | The Aboriginal patient had low income and therefore limited financial resources. Consequently the ability to meet costs such as treatment, medications, transportation and health care was limited. However, the patient’s local community took over the responsibility of caring duties for the patient would not work anymore. After sometimes, the patient was discharged from the hospital and only checked in twice a week for medical follow-ups. The patient resumed normal duties of fending for the family | Since the Aboriginal patient had low income and therefore limited financial resources, city hospital was unsuitable for him. This is because the patient lacks the financial resources to meet costs such as treatment, medications, transportation and health care. In addition, the local community was unable to travel to the city to provide care services to the patient. Moreover, the patient would not be able to work completely. He remained in hospital until he got completely well again. |
Cultural safety Aboriginal and Torres Islanders experience within a healthcare system (Shah & Reeves, 2012) | Since the healthcare staff at the local hospital were mostly Aboriginals, the patient felt that his cultural safety was well protected and would connect easily with the caregivers since he felt that his cultural safety was well protected as well as valued. | The healthcare staff at the city hospital were mostly non-Aboriginals. Therefore, the patient had the feeling that his cultural safety would be at threat and unprotected. In addition, the patient was of the view that he might not connect well with the foreign medical staff. |
Perspective | History of patient | Referral/ diagnosis | Travel | In healthcare/ hospital | Transfer/ discharge | Follow-up | Comments |
Patient’s journey | Age of the patient is 57years. The patient has been diabetic for 10 years (www.creativespirits.info). | Diagnosed with chronic kidney disease in the year 2015 | He had to travel all the way to Sydney renal unit for laboratory test from Melbourne | Sydney Renal Unit | Transferred to Cape Hospital and Health services | The renal specialist at Sydney Renal Unit would call the caregivers at Cape Hospital and Health services to make follow-ups of the patient progress (www.creativespirits.info). | This was a convenient and perfect arrangement |
Patient’s commitment, priorities and concerns | The patient adhered to the routine medication of diabetes (Dunning, 2013) | He was diagnosed with diabetes in a local private clinic | He has not travelled to any hospital, but has been taking his regular medication from the local private clinic | Private clinic in central Australia | Never been transferred to any hospital for diabetic related illness | Follow-up has been routinely conducted by the Private clinic in central Australia. | Further consultation should be done on any other diabetes-related illness |
Timeline | Diagnosed with diabetes in 2005 | Diagnosed with renal disease in 2015 | Travelled for 6 months to Sydney for a laboratory check-up and treatment of and renal disease in 2015 | Hospitalized for 3 months at the Sydney Renal Unit | Transferred to Cape Hospital and Health services in August 2015 and has been receiving treatment from the hospital since then. | The kidney specialist at Sydney Renal Unit make visits to Cape Hospital and Health services after every 2 months | The kidney Specialist should visit the patient on a monthly basis |
Career/ family journey | The patient is a patrolman and involved in monitoring illegal activities at the Northwestern Australia. He is married with two children | No other family member that has been diagnosed with renal condition | The family rarely travels from the ancestral land. They prefer going to the forest for purposes of hunting wild animals and gathering fruits. | No other family member who has been admitted into a health facility | Not applicable | Not applicable | The family members should go for medical checkups to find out their health status and if the renal disease is inherited |
Services/ healthcare priorities | The family prefers taking concoctions and herbal medicine for therapy | No herbalist has diagnosed renal condition among the family members | The patient his family normally travels to the forest to seek healthcare services from the medicine man | No other family member who has been admitted into a health facility | Not applicable | The medicine man occasionally makes visit to check on the patient | More focus should be put on conventional medication |
Another specific aspect | The patient and the family consume a lot of sugary foods | This may have triggered the diabetic condition in the patient | They should travel to local healthcare facilities to get advice on nutrition and dieting. | Not applicable | Not applicable | The caregivers at the local hospitals should follow-up on the way the patient consumes food at home | Nutritional training would be appropriate for the patient and the family |
Services/ healthcare gaps | Only one small dispensary available in the locality | Specialized medical equipment still lacking | Poor accessibility of the forested areas due to poor road networks | Not applicable | Fatal renal conditions should be referred to the city for specialized health care | Renal specialist to make a follow-up on their patients’ well-being and response to medication | This will ensure that healthcare services are accessible to everyone |
Responses to the gaps | At least two other modern healthcare facilities should be constructed in the area | Medical equipment for renal, cardiac, cancer and other ailments should be fixed at the local hospital | Tarmac roads should be constructed to reach out to the Aboriginal community living in the forest | Not applicable | Awareness campaign among the Aboriginal should be conducted on the importance of specialized treatment | The patients should be enlightened on the importance of cooperating with the caregivers. They should also not miss the appointments with the physicians | This will ensure that healthcare services are accessible to everyone |
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