Element | Criteria of performance |
Site for a communication system and equipment to be used | -Access, application and interpretation of the compliance document, identification of communication equipment system, and application of safety procedures |
Communication using the system and site equipment | -Identification and selection of the most appropriate communication method -Use the chosen communication method, i.e. memos, meetings, letters etc. -Respond to communication tasks -Identify and communicate any fault in the safety equipment |
Face-to-face routine communication | -Speak clearly and carefully to ensure information is understood -Ask and answer questions where necessary -Maintain the communication process with the relevant personnel to assist the flow of work activities -Participate in discussions -Cooperate with other personnel |
Complete necessary written documents | Approve documents to reach the targeted audience |
Work schedule | Rosters and shift-work schedules | Job demands and environmental conditions |
|
- Designing shifts and work plans to ensure work is highest towards the middle of the shift - Avoid early morning and split shifts as possible - Setting the work plans and rosters ahead of time to avoid unnecessary last minute changes - Overlapping consecutive shifts to allow time for handovers and communication - Provide information to shift workers - Align shift time with the transport availability - Minimize sequential night shifts - | - Avoid working during extreme temperature periods - Provide a cool area where workers can take a rest - Adopt job rotation - Redesign the job rotation so as to limit mental and physical fatigue - Design contingency plans for potential situations - Ensure a fit-for-purpose machinery or equipment for effective use in the workplace - Encourage workers to report concerns on work-related fatigue - Plan for expected changes in a workplace, including the anticipated troughs and peaks of the year |
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