Organization of ICC World Cricket Tournament Assignment Sample

PPMP20009 Leading Lean Projects

Table of Contents

Introduction.

Discussion.

Conclusion.

Reference.

Introduction

An event like ICC Cricket World Cup (CWC) is one of the most important cricketing tournaments in the world. This assessment involves researching assigned topic in developing an enhance understanding of the concept associated with lean project management. This concept in addition with the utilization of academic literature tends to organize an international sports event named the “ICC World Cricket tournament to be held in India in 2022”. The ICC Cricket World Cup 2022 is to be held in India, from 30 April to 15 May 2022. It takes place every four years. The 2022 event will feature 10 teams along with a culmination process associated with global qualification process running over a period of 4-5 years. The 8 best teams as per the present ICC ODI rankings qualified automatically 18 months prior to the Cricket World Cup. The rest of the 2 teams qualified from the Qualifier organized by ICC CWC a year proceeding to the “Cricket World Cup”. This event is considered as the result of ICC “World Cricket League” series as well as other regional qualification events. All the associated teams will be playing with each other in a full round robin league format with best 4 teams will progress to the semis and will be locking horns in the CWC final for the world cup winners (Macheridis, 2018).

Being the project manager associated with the delivering of such an essential world class sporting event, one requires producing a report that is to be submitted to the organizing committee to launch a wide-ranging system. The project manager goes through different management’s phases that are needed to put together all the arrangements, specially make this event leaner and make the customers happy. Lean project management, needs to implement as a booming event management, to encompass the perfect glance at the whole tournament. Therefore, this paper highlight several relative aspects like “Voice of Customers, requirements of customers and service quality parameters” associated with ICC. As a project manager Risk Management is relative through all through-out the events at a larger scales and are correlating with problems in context to the unbalanced management of supply chain, and demand supply managements, in turn will disturb whole line of production, hence, lean management was to be applied in ICC world Cup. It helps in aligning with different lean project management parameters considered in managing the observed in addition with the predicted risks that includes PRINCE2, PMBOK, in addition with Project Management Agile Practices, associated with lean project management (Kolb & Hecker, 2016).

Discussion

It was requirement to make this ICC Cricket World Cup 2022 a memorable experience intended for the stakeholders along with the players itself. It is the responsibility of the team management to settle on all the organizational measures various tools methodologies of lean management are applied during this process to make it feasible in addition with the creation of productive environmentally by ICC. The project manager focuses on the elements that are required for managing the ICC CWC 2022 to deliver proper, practical, as well as adequate number of services. It is to make this tournament more resourceful in addition to initiate progressive thinking to generate efficiency as well as reduce production wastage. That includes any contextual field like that of spectators, public address systems, ground and pitch preparation etc. It ensures less money and less time in context to this tournament (Hubert, 2014).

These contextual values can apply to the phases of project management that will play significant role in context to this ICC world cup 2022 event. The six factors on behalf of paying focus at some point in the lean management as well as to make it a more effective measure are identified as:

• Clients are focused more in the “ICC Cricket World Cup 2022”
• The process of identifying associated with the stream lining of the operations along with the creation of the value for using them.
• Better management along with better process flow.
• Implement and plan appropriate ways of waste materials removal.
• This particular task should be well-equipped with requisite details of all the employees as well as the tools that are employed.
• Continuous effort in favor of being the better wouldn’t be stopped.

To understand the adaptability of Lean Management in event cores, the project manager need to go through proper understanding of this project. As the project manager knows that applying lean means that the project manager need to be slow nevertheless consistent in applying the project management strategies that includes the contextual responses of stakeholder’s. it can further be continuously checked during the whole event, as it is changeable at any time. The strong participation on every employee matters a lot (Salcido-Delgado, Zhou, & Alba-Baena, 2019). PMBOK signifies the, daily routines of exploiting methods as well as a need to double check for making the contextual process less time consuming as well as time saving. It refers to the uninterrupted improvement step recognized as in the form of “Kaizen here in this context Kai means: Improvement, Zen means: good will be applied.” Te basic principles associated with being Lean includes the following:

• Building of Value in regards to the clientele, operations along with the stakeholders.
• Delaying the Assurances.
• Making the Delivery process Fast.
• Optimization adopted for complete system Waste materials Elimination
• In addition to assigned job, Building the integrity in favor of the customers
• Intensification of Processes associated with Learning
• Tasks Localization.

By looking at the demand signals all forms of lean management that comprise of a trigger sets are been appropriately initiated. This is a process in the vein of a cycle, similar to one of the process’s stream that leads to most desired subsequent step initiation, at the same time of using lessenergy. As this particular process carried out on a timely basis is capable of saving much time in addition to money. Alongside of it if it’s been applied to ICC Cricket World Cup 2022 procedures similar to the initiation of brand marketing subsequent to the confirmation of the event dates along with the venues (6 most important stadiums situated at 6 major capital cities of state includes Mumbai, Chennai, Kolkata, Bengaluru, Lucknow and Ahmedabad,) will be of greater affect. Additionally, it will be instrumental in securing further the stakeholders, as well as act as a identification that can further take hold of the local stake holders (Rasnacis & Berzisa, 2017).

For example, if the project manager needs to call the suppliers of one match just before the event is going to be started then, the system alert notification will be send, following the just-in-time (JIT) technique. This will save a lot of time as well as extra materials, as in such major events, calling the materials before time, makes them wasted at the end. This idea will surely reduce waste beside enhance value. This whole process will eliminate those extra processes, which were not required before time.

Seven types of wastes and helps in the attainment of process precision are included in the lean management, enabling system with perfect security; it is due to the fact that a number of International cricket players will be coming to India on the eve of ICC Cricket World Cup 2022. Any mistake can lead to a terrorist attack as it is getting threats, thus, proper management of security besides training the guards is also necessary (Ballard & Tommelein, 2012). The more the levels of efficiency in the security system the more will the event be successful. Protecting the money being wasted by removing extra preparations using the lean along with agile methods has led to an inclusion of effective and efficient management of the process that in turn can rise in the value of the BCCI as a global Cricketing organization. With this regulatory law in function, it is the customers/viewers who add value to the both ICC and BCCI. Thus, to save time and money, the project manager can divide all the work into three main steps.

• Value Added Services: These essential projects as identified in the form of steps toward customer value generation
• Enabler Task: Tasks performed and are identified as non-client requirement and are still mandatory to be carried out. As a consequence, the project manager can address these tasks as non-value-added services, which are required for other steps completion.
• Waste: Project management waste refers to the tasks that aren’t asked by the client it is done mistakenly, for example the meeting that has been attended by a project manager but was of little or no value signifies resource wastage in terms of time and skill

As a result, a lean approach refers towards a project management by spending more time along with the money in terms of value addition to services rather than that of spending along with waiting time on step’s waste. The concepts of "Voice of Customer (VOC), Critical to Quality (CTQ) and Critical to Customer Requirements (CCR)" as well as the concepts of Slim Management are interconnected. Their feedback should be valuable when implementing new plans (Supriyanto & Saputra, 2019). The same situation is in the case of CCR, i.e. each customer tends to comes up with dissimilar demands, and the ICC put in a lot of effort. This is why it was important for them to be lean as each process was successful, so, each client along with stakeholder comes up with a claim that can proficiently be used in short term in context to the existing system.

VOC refers to a custom-made strategy that can be applied with the biased approach of the ICC or the organizing country, the BCCI, to comprehend the demands in addition to the expectations of clients, the way they want to see the stadium and the way they want to see the ICC official WCC 2022 logo. CTQ can be used to find the right answer in the mentioned context, as it helps to clearly define the needs of the visitors. This technique follows the method of creating a tree, where the needs of the customer are designed and explained. So its requirements can be easily altered into comprehensible, precise, functional, and measurable needs. For example, if a client says that he wants his meeting with a famous player during the tournament, then to check the feasibility, one can easily draw a CTQ to understand either it is possible or not after having a critical look over the demands of the client. To completely understand this, an example of a client is using the pick and drop service for ICC Cricket World Cup 2022 management requirements were analyzed while using CTQ methodology (Vaníčková, 2017).

As per ICC Cricket World Cup 2022 is concerned, all the stake holders along with their respective their interest’s plays a pivotal role in context to the framing of marketing strategies. Most of the ICC’s event management expenses are bore by the stakeholders. Various ways the project manager can avail customers or viewers review along with the stakeholders to cater the best services making them satisfied and happy:

• Observations,
• Interviews,
• Focus Groups,
• Stakeholder’s suggestions
• Surveys,

Every spectator does not have the same position for this ICC Cricket World Cup 2022 but works with the best outcomes. They do not enjoy equal amount of opportunity along with equal marketing power in context to the differences that lies in between of the small along with the large Cricketing sponsors that includes the sports equipments, clothing and kits. The spectator’s requirement that play a critical role in the process of considering request along with getting the project manager use below mentioned methods:

• Compliments
• Stakeholder’s Referral
• product Returns
• Complaints
• project cancellation
• Market Share Changes in terms of value

Various interest groups that are vital while discussing the associated demands and stakeholder or client’s requirements includes the following:

• Customer/spectators’ Voice
• Associate’s Voice,
• Process Voice
• Investor’s opinion

There is a considerable amount of differences in context to the strategies of being Agile and Lean methodologies. While agile tend to focus on product delivery considering the associated processes on the other hand, lean methodologies focus primarily on time and money saving by reducing wastage. So, in order to understand them, below mentioned table has been furnished:

Organisational Project Management (OPM) Agile Practices refers to standards showing organizational management that helps in conducting high voltage projects like that of the “ICC Cricket World Cup 2022.” Used extensively in the adjustment of tasks, associated programs, as well as help in portfolio administration. It is instrumental in the preparation with a definite authoritative methodology considering the given targets of conducting the above-mentioned event. It does that by tweaking or fitting all the eminent practices that are placed inside of the ICC's structural specification (Debebe, 2019).

OPM is instrumental in enabling ICC and BCCI to convey an incentive in the course of the standards that are accompanying the below mentioned ones:

• Hierarchical mix.
• ICC’s hierarchical technique arrangement.
• Incentive to the ICC beneficiaries.
• Coordination with commanding authorizing agents.
• Advance Persistently.
• Training Consistency in terms of conveyance.

Lean Six Sigma in association with DMAIC Methodology can make this ICC Cricket World Cup 2022 successful by efficiently handling the stakeholder projects long with the associated processes. This method as in the form of a roadmap applies to effective problem-solving technique along with process improvement. Below mentioned following steps are included:

1. Definition of the problem
2. Parameters like Cost, time as well as client’s performance measuring factors.
3. Their contextual effects and constraints analyzing.
4. Applying strategies toward improvement.
5. Developing close observation of the project that helps to control the related field site and whole process.

These steps when taken all together came to be known as DMAIC method effective in organizing this ICC Cricket world cup tournament. It comes in the form of stakeholders, their security along with other types of management programs. One of the foremost reasons that lie behind DMAIC method implementation is that it refers to a cyclic along with a continuous form of growth related method (Kennedy, 2019). It can also be used in order to implement certain changes that are as per daily requirements in case of any mishap that include the process of venue changing. The Lean management strategy is instrumental in using 6 sigma methodologies that includes the following points:

1. CTQ technique defines the client’s process along with their respective requirements
2. Expansion in association with problem statement, in lieu of the knowledge that are related to the aims and applying benefits of the Six Sigma strategy
3. Classification and identifying the champion, the process owner along with the associated teams
4. Definition of the principal along with minor resources
5. The evaluation of the most important firm (ICC and chief sponsor)’s support.
6. Milestones settling for the Development associated with Project Planning
7. The sophisticated process development

Conclusion

It is good to conclude that a lean project management strategy can benefit stakeholders as well as ICC management. The focus is on the client and its valuing them is very important. In addition to improving through the promotion of project management, the company must focus on every aspect of the event that accepts the contract. Strategies like Six Sigma, CTQ, CCR, as well as VOC can be very helpful when it comes to managing all the clients or managing the event along with the teams to have a positive impact on the whole event scenario. This is a guideline for privacy hierarchical management, PMO staff, and experts in these fields. Since constant development is a life’s part, it applies to each stage of this planning, not just business, to create better options. In context to this ICC CWC 2022 project lean project management is used in combination with OPM because it is in tune with the PMBOK standard. It can be used in esteemed corporate events, including the conveyance scene any way to deal with venture conveyance that includes cascading, integration, and cross-breeding created in honor of this mega cricketing event considering all conditions and subsequent methods.

Reference

Ballard, G., & Tommelein, I. (2012). Lean management methods for complex projects. Engineering Project Organization Journal, 2(1-2), 85-96.

Debebe, A. (2019). Adoption Level and Challenges of Implementing Agile Project Management Methodology at the Private Banking Industry in Ethiopia (Doctoral dissertation, Addis Ababa University).

Hubert, A., 2014. Increasing efficiency of sport’s event companies by implementing lean management & lean thinking across the processes defined by the SCOR model:: OC Sport, a case of Sport Event Business Company.

Kennedy, R. K. (2019). Understanding, Measuring, and Improving Daily Management: How to Use Effective Daily Management to Drive Significant Process Improvement. CRC Press.

Kolb, A., & Hecker, P. (2016). Agile Engineering: Introduction of a new Management Concept. Journal of Applied Leadership and Management, 4, 41-50.

Macheridis, N. (2018). Balancing authority and autonomy in higher education by implementing an agile project management approach. Tertiary education and management, 24(2), 128-143.

Rasnacis, A., & Berzisa, S. (2017). Method for adaptation and implementation of agile project management methodology. Procedia Computer Science, 104, 43-50.

Salcido-Delgado, A., Zhou, L., & Alba-Baena, N. G. (2019). Lean-Sigma for Product Improvement Using the VoC for Enhancing the Product. Operations Management and Systems Engineering: Select Proceedings of CPIE 2018, 69.

Supriyanto, H., & Saputra, Y. A. (2019). MANAGING ON LEAN SERVICE IN SPORTS INDUSTRY. Technology, 10(1), 993-1001.

Vaníčková, R. (2017). Application of PRINCE2 project management methodology. Studia Commercialia Bratislavensia, 10(38), 227-238.

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