Tourism and Hospitality Operations Management Assignment Sample

Subject Name : travel and tourism

Answer 1

Several considerations are needed to provide layout suggestions for Roxy's food truck that will increase operational efficiency (Ivanov et al., 2021). Customers, workers, equipment, and health and safety policies are all important considerations. What about these ideas?

Optimization of Customer Flow
Productivity of Workers
Installation of Gear
Security and Regulations
Capacity for change and evolution

Answer 2 Part 1

Metric	Calculation	Result
Throughput Time	Ordering + Preparation + Packaging	2 minutes + 5 minutes + 2 minutes = 9 minutes
Throughput Rate per Minute	1 / Throughput Time	1 / 9 minutes ≈ 0.111 sandwiches per minute
Throughput Rate per Hour	Throughput Rate per Minute * 60	0.111 sandwiches per minute * 60 minutes = 6.66 sandwiches per hour
Maximum Capacity per Hour	1 / Bottleneck Time	1 / 5 minutes ≈ 0.2 sandwiches per minute
Maximum Capacity per Hour	Maximum Capacity per Minute * 60	0.2 sandwiches per minute * 60 minutes = 12 sandwiches per hour

Answer 2 part 2

Metric	Calculation	Result
Throughput Time	Ordering + Preparation + Packaging	2 minutes + 5 minutes + 2 minutes = 9 minutes
Throughput Rate per Minute	1 / Throughput Time	1 / 9 minutes ≈ 0.111 sandwiches per minute
Throughput Rate per Hour	Throughput Rate per Minute * 60	0.111 sandwiches per minute * 60 minutes = 6.66 sandwiches per hour
Maximum Capacity per Hour (New)	Maximum Capacity per Minute * 60	0.2 sandwiches per minute * 60 minutes = 12 sandwiches per hour
Total Capacity per Hour (New)	Maximum Capacity per Hour * 4	12 sandwiches per hour * 4 employees = 48 sandwiches per hour

Answer 2 part 3

The addition of two full-time workers to Roxy's food truck would have a dramatic effect on the structure of the jobs and the business as a whole. The incorporation of more conventional workers results in greater diversification of duties and a higher degree of specialization. The improved division of labor has the potential to increase output.

The conventional workforce must be taken into account while designing new jobs.

Allocating workstations to employees according to their individual job functions helps maximize productivity and cut down on wasted motion.

Answer 3

The strategic business model of Roxy can benefit substantially from a lean synchronization strategy. Several goals of Roxy may be met by the use of lean concepts, such as the elimination of waste, enhancement of efficiency, and enhancement of processes. In the first place, it can help you save money by reducing wasteful activities and stockpiling less. Second, it may make customers happier by reducing their wait times and making their deliveries more reliable.

Answer 4

References

Benjaafar, S., & Hu, M. (2020). Operations management in the age of the sharing economy: What is old and what is new?. Manufacturing & Service Operations Management, 22(1), 93-101.

de Sousa Jabbour, A. B. L., Luiz, J. V. R., Luiz, O. R., Jabbour, C. J. C., Ndubisi, N. O., de Oliveira, J. H. C., & Junior, F. H. (2019). Circular economy business models and operations management. Journal of cleaner production, 235, 1525-1539.

Ivanov, D., Tang, C. S., Dolgui, A., Battini, D., & Das, A. (2021). Researchers' perspectives on Industry 4.0: multi-disciplinary analysis and opportunities for operations management. International Journal of Production Research, 59(7), 2055-2078.

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