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Lead and manage effective workplace relationships
Table of Contents
Activity 1
Activity 1B PAGEREF _Toc5915454 h 4
Activity 1C PAGEREF _Toc5915455 h 5
Activity 1D PAGEREF _Toc5915456 h 8
Activity 2A PAGEREF _Toc5915457 h 9
Activity 2B PAGEREF _Toc5915458 h 10
Activity 2C PAGEREF _Toc5915459 h 12
Activity 3A PAGEREF _Toc5915460 h 15
Activity 3B PAGEREF _Toc5915461 h 17
Activity 4A PAGEREF _Toc5915462 h 19
Activity 4B PAGEREF _Toc5915463 h 20
Activity 4C PAGEREF _Toc5915464 h 22
Activity 4D PAGEREF _Toc5915465 h 23
Summative Assessments PAGEREF _Toc5915466 h 25
Section A Skills Activity PAGEREF _Toc5915467 h 25
Section B Knowledge Activity (Q amp A) PAGEREF _Toc5915468 h 31
Section C Performance Activity PAGEREF _Toc5915469 h 33
References PAGEREF _Toc5915470 h 36
Estimated Time 20 Minutes
Objective To provide you with an opportunity to ensure strategies and processes are in place to communicate information associated with the achievement of work responsibilities to all co-workers by creating a job description and explaining why it is essential to give clear project role descriptions
Complete the following individually or in a group (as applicable to the specific activity and the assessment environment) Create a job description for one of the positions you are familiar with at your organization.
Job Title
Accounting Manager
Job Summary
The leading company in the sports equipment industry needs an accounting manager to take over all consumer accounting management responsibility. The successful applicant will focus on acquiring new client as well as maintaining old clients who will help the company with benefiting the product offering.
Responsibility and duty
Develop and look at the consumer relation campaigns
Have a face to face time with a minimum of ten consumers every day
Manage the budget of the company
Do the income tax returns
Accounting manager qualification
Must hold a masters degree in business accounting
Must have at least two years of experience in any of the reputed company
Must be comfortable with working under pressure.
Why is it important to give clear project role descriptions
A clear project role description is necessary foremost to understand the position in the project. Next, a clear project description is needed to identify specific roles and duties in the project that help to achieve success. On the other hand, a clear project scope eliminates project faults and helps in eliminating loss due to mismanagement in the project. Additionally, a clear project scope helps employees to target their goals and help them to recognize what would be the specific skills that need to be implemented to achieve success.
Objective To provide you with an opportunity to identify consultation processes which can be implemented and developed to ensure that employees have the chance to contribute to issues related to their work role.
What is the consultation process
The consultation procedure is a significant concept in the context of managing a company. Consultation procedure is a dynamic process in which a companys management opens various informal and formal communication channels among its stakeholders and organization (Eskerod, Huemann amp Ringhofer, 2015).
What consultation methods can you use to ensure that employees have the opportunity to contribute to the resolution of issues related to their work role
Before consulting with employees, the human resource manager and employees should identify working groups. In developing a workgroup, the following matters need to be checked.
The hours and methods of work, such as full-time work, seasonal work, and others.
Various types of work performed and levels of duties.
Health and Safety committees and Health and Safety representatives and other contracts (patton and Gold, 2017).
On the other hand, arranging team meetings, communicating with workgroups and providing feedbacks when asked. Engagement in consultation offers with a chance to think constructively regarding safety a health problem, which influences the organization and working groups. The Health and Safety representatives are the priority of communication about safety and health matters. Therefore, ensure that any concerns and health issues are not missed. The HSRs represent working groups about safety and health facts influencing employees.
Objective To provide you with an opportunity to identify how to facilitate feedback to employees on outcomes of the consultation processes.
What methods can you use to inform employees about the outcomes of the consultation process
When the outcomes of the consultation procedure are significant, deliver the results using more than one communication method is tactful. For instance, the management could follow up a universal employee meeting with an official main, then confirming the facts in a personalized letter to make sure that this has been accepted, acknowledged and received by all (Margerison, 2017). Probable communication methods are listed below
Communicating through notice boards
Press releases
Official letters to employees
Face-to-face communication with employees through meeting
Arranging staff forums
Personalized messages to staffs
How can you decide which communication method to use
Deciding on the proper communication process should be based on analyzing the depth and importance of the results of the consultation process. Generally, arranging an official meeting is always a better way to communicate with all the staff members and departments. Responsible persons and the management should endure the fact that all employees and department heads are present in the official meeting (Wright, 2016). On the other hand, according to the current communication methods, the human resource department could also decide on the most affordable and effective communication process to apply.
How can you put the outcomes of the consultation process across to personnel
From the above analysis, it has been understood that communication through official staff meeting would be more appropriate in this context. Details about communicating results of the communication procedure across to personnel are listed below
If the management decides to arrange a meeting, it is necessary to be clear regarding what the needs to attain form each agenda item are. The objective can be to resolve a problem or find proper solutions, making decisions, planning, evaluating, supervising and reviewing performance (Bens, 2017).
Examining the meeting procedure
At the end of a consultancy meeting, it is essential to have a ten-minute review of the process either as a member of the group or applying a self-review method.
Additionally, management should know according to Information amp Consultation of Employees (ICE) Act 2004, there are some specific circumstances in which workers should be put in a consultation procedure.
Objective To provide you with an opportunity to identify how to develop and implement processes to ensure that issues raised are resolved promptly or referred to relevant personnel.
When someone raises a workplace issue, its essential that they are referred to the relevant person(s) in order to achieve a resolution.
Identify how you can find the appropriate person(s) to refer an issue too.
Referring of the issue is always based on the authority, in case of a question or a problem takes place within a factory, the factory workers still go to the foreman, and if the foreman is not able to solve the issue, then it goes to the manager and so on.
Similarly, in case of any emergencies or problems that cannot be solved by an individual than the higher authority takes over and solve the problem with necessary afford.
2. Which aspects of a problem should be addressed by a root cause analysis
Root cause analysis is a useful tool that can help an organization or institution to identify the primary cause of a problem. It also answers to questions such as reasons for the challenge, the purpose of the issues and in some cases the time of the issues. It believes in identifying and solving the problem from the very beginning to avoid the repeat of the problem in the future (Antonsen, 2017). In some cases, it is widely considered an iterative process. It helps in continues improvement of any situation. Root cause analysis not strictly define a methodology. Primarily, the problems that repeat itself needs root cause analysis, but there could be circumstances, which are more problematic and in need of more attention.
Objective To provide you with an opportunity to identify policies which ensure that the organisations cultural diversity and ethical values are adhered to.
What is cultural diversity
Cultural diversity generally means the availability of different culture in a country or an organization. It is a method of allowing, understanding, and appreciating in individuals. The diversity can be based under age group, sex, ethnicity, sexual orientation, gender, and social status. The companies around the world understand the benefits of having diverse cultural employees and hence promote cultural diversity (Helmreich amp Merritt, 2017).
What is the difference between internal and external accountability
Internal accountability refers to as taking responsible on a personal basis. It is more of an individuals commitment towards their values to satisfy or fulfill the promises made by them. For example, if a person decided to make changes to his or her unhealthy life, then it is his or her an internal accountability to stay or not to stay on the decision.
On the other hand, external accountability signifies taking responsibility of others. For example, a bus driver caring some passengers. It is the bus drivers external responsibility or liability to take care of the passengers until they get to their destination (zipp, 2019).
Organizations should have policies in place to ensure that they are not biased in any way towards any particular culture. Which strategies and procedures are in place at your organization
Nike is a company that supports multi-culture and multi-ethnicity at every level of management (policies, 2019). However, not so long ago as per New York Times published a report on how working for the pand had become toxic for some women, shows that the company is still not 100 committed to the values and policies it made. The top executives of Nike, which includes Trevor Edwards, left the company based on the acquisitions by the New York Times. It shows that the company has a long way to go in terms of making it a right multi-cultural company. The CEO of the company is also taking the steps in the right direction by first addressing the issues and apologizing to all its 75,000 employees (Monllos amp Monllos, 2019).
Objective To provide you with an opportunity to identify how to gain and maintain the trust and confidence of colleagues and external contacts through professional conduct.
What is a professional code of conduct
The professional code of conduct provides a boundary to make an individual decision regarding matters related to communication and behavior in a company or an organization (Crane amp Matten, 2016).
It provides a specified boundary to every employee on how an employee should behave as well as guideline relating to handling issues like harassment, safety, the difference in opinion and many more.
How can you demonstrate each of the following professional behaviours
Respect
Respecting the co-workers suggest
Treating the co-worker with politeness, courtesy, and kindness.
Supporting the co-workers to provide their point of view on the matter.
Listening to other subordinates, juniors and senior before providing their point of view.
Integrity
Showing integrity to the co-workers means
A person should work during the working hours and save themselves on socializing, snaking, personal phone call and many more unnecessary peaks.
Should show minimum respect to the co-workers.
Honesty
Being honest in an organization means
Staying true to the commitment made
Taking responsibility
Staying focused
Respecting all the employees
Conscientious
Conscientious in work suggest that the person does his or her job thoroughly and efficiently.
Limitation awareness
Self-awareness is all about being confident about who the person is. It can be very much relatable of knowing ones value, beliefs, personal preferences, and limitation. Recognizing the limitation always helps in understanding one ability and opens options which were not available otherwise.
Avoiding conflict of interest
Avoiding any conflict of interest may result in a peaceful environment, but if the other partys interest is wrong, then it might harm the company. An individual should always understand what is correct and make his or her point attractable to the opposite party so that the opposing party will think over the matter.
Responsibility for others
Taking responsibility for others means a person is generally in a higher position like a manager or a supervisor. The responsible person should always be polite to others and make the people working under the person feel safe and secure. It still promotes self-confidence among the workers and helps them to put their idea forward.
Cooperation
Cooperating with the workers helps in work reduction. However, there should be no expectation of the other party.
Objective To provide you with an opportunity to identify how to adjust their interpersonal communication styles to meet the organizations cultural diversity and ethical environment and guide and support the work team in their adjustment process.
Complete the following table, demonstrating your knowledge of passive, assertive and aggressive styles of communication.
Passive Assertive Aggressive
Characteristics Believes Body language Consequences Identify three ways in which you can support team members to identify their communication styles and the communication styles of other people around them, including those of different cultures.
Getting familiar and conducting informal communication with the team members generally helps in understanding the team members. According to (communication Styles, 2019) there are four different styles of making communication, and they are director, harmonizer, expresser, and thinker. Every method has its point of view and location of expression. Every one of the above favors some ways of listening, responding, making and solving issues.
(Source communication Styles, 2019)
The above table show how a person can understand another persons style of expression. If the analyzer makes a circle of every behavior that is expressed by the other party then making a total of every circled column. The two columns, which comes up with the highest possible score will help in determining a persons preferred style of communication.
After the complication of circling the below chart will help in determining the persons primary style.
(Source communication Styles, 2019)
Objective To provide you with an opportunity to identify how to use networks to build workplace relationships providing identifiable outcomes for the team and the organization.
What is networking
Networking refers to contact others in order to exchange ideas and information. It also helps in developing a social and professional network. Networking is useful in terms of expanding the business (Hakansson, 2015).
List three benefits of networking.
Networking comes with many benefits three of such benefits are ()
Getting fresh ideas regarding business.
Getting advice regarding career and support
Gaining up a different point of view on a matter.
Identify three methods you use to help staff members to begin networking.
Three methods that can be used to help staff members to begin networking are ()
Communicate- maintaining constant and good elation connection with people in their database always helps. One of the very tasted and successful tactics is to communicate with people via face to face. It creates a scene of personal touch, and in times, it can be fun too. If in case a person is unreachable for face to face communication, then making a phone call or sending messages helps in a significant way. However, canned email communication should not be adopted as a mode of communication. It creates a negative impact on the process.
Grow the relationship database- sometimes asking can result in success and it is always about connecting with four to five people for a task. The employees should always keep this on the mind.
Access available resources- accessing the available supply and fully utilizing it always helps. Many resources that are still available to a person at a given point of time. Building a sound and robust support team consisting of good friends, supporting families and colleagues always helps. Taking ideas from all available resources, such as internet and books based on networking will only further boost the cause and joining some networking groups through the online method, and personal as well help in poader connectivity.
Objective To provide you with an opportunity to identify how to conduct ongoing planning to ensure that adequate internal and external workplace relationships are developed and maintained.
What is an objective and how should they be presented Give an example.
A predetermined result is expected by a person or an organization within a specific period with available resources. In general, terms there are not much difference in meaning when it comes to goals and objectives (Kerzner amp Kerzner, 2017). Goals are harder to get and has a poader sense. On the other hand, targets are easy to achieve and have a narrow meaning. There is no end when it comes to completing objectives. Hence, all the goals should be presented in different phases. It helps in focusing one task at a time.
The objective of meeting a sales target of 45,000 can be an excellent example of a goal.
What are the targets
A target can be a person, an objective or a place, which is or are selected as an aim for an attack. In some terms, it refers to as a point of direction or path to follow (Kerzner amp Kerzner, 2017).
How can you develop and maintain internal relationships
Developing internal relationship requires some specific skills and methods. Some of those skills and techniques are.
Development of people skill
Appreciating the co-workers
Staying away from the gossips
Managing a boundary
Make time for relationship build up and many more
How can you develop and maintain external relationships
Here are the methods for building a good relationship.
Building trust- trust always remain as the starting point of every relationship. When trust is established between the teams and colleagues, a powerful bond is formed among all the parties and communication becomes more efficient.
Having mutual respect- peoples input and ideas are valued when mutual respect is established between the employee and employer. Similarly, having mutual respect with external parties helps with good bonding (Kerzner amp Kerzner, 2017).
Open communication- with open discussion, the external connection becomes stronger and more effective. Every good relationship largely relays on open and honest communication.
Objective To provide you with an opportunity to identify how to develop and implement strategies to ensure that difficulties in workplace relationships are identified and resolved.
What type of evidence can you collect to ascertain whether there are any workplace difficulties
There are few ways to find out the workplace difficulties, and they are
Recognizing the work environment- understanding the work environment always helps in finding out the valuable evidence needed for the task. The resignation of higher authority still shows a hint towards workplace difficulty.
Employees are showing a complaint about the job role also shows workplace difficulty.
Bad performance review of most of the workers is also a big sign for workplace difficulty.
The higher authority does not understand the work in hand for the employees.
The mistakes of the higher authority that has harmed a team and many more are the example of workplace difficulty.
Additional communication training may be needed for team members to help them become better communicators and prevent misunderstandings that lead to workplace conflicts. Give a description of each of the following training methods
Team building activities
It is an interactive process of building a team and needs attention from everyone. It requires the team manager to get everyone on the same level. Understanding the target set helps the team to get the desired goal. It helps with improvement in productivity, increased motivation for the employees, an increased collaboration of members and many more. It also helps in creativity, which is very much needed in todays market environment (Simmons-Mackie, Raymer amp Cherney, 2016).
Action learning sets
Action learning sets have three major vital areas to consider, and they are the purpose, stakeholders and style.
The purpose describes the desired objective and many more.
Stakeholders define the members and their managers, sponsoring organization and many more. Lastly, style establishes the level of facilities needed and kind of sets required to fulfill the desire of the stakeholders.
Coaching and mentoring.
Coaching and monitoring are time tested proven method that has shown enormous results with minimal effort and cost. It is generally adopted in most of the organization to help the newcomer feel welcome and improve their communication (Simmons-Mackie, Raymer amp Cherney, 2016).
Objective To provide you with an opportunity to identify how to establish processes and systems to ensure that conflict is detected and managed constructively following the organizations policies and procedures.
Give a pief description of three different types of conflict.
The three different types of conflicts are
Intrapersonal conflicts
Intrapersonal conflict takes place between different persons. It takes place when there are more than one objective or goal that need to be captured at the same time. It is also known as the goal conflict (Rahim, 2017).
Interpersonal conflicts
It is a type of conflict that occurs between two individuals and can be removed by merely avoiding, forcing, smoothing and many more. Sometimes specific behavior such as I am ok and you are ok interpersonal orientation help to resolve such conflicts efficiently.
Unconscious conflict
It is more of a mental battle that takes place between the levels of conscious awareness. It is also called as unconscious conflict. One of the great examples of this kind of conflict is if a man wants to be rich and he has the power to become rich by stealing from a bank (Rahim, 2017). Then he is in an unconscious conflict that if, he should do it or not. Because borrowing from a bank is wrong in his mind, on the other hand, becoming rich is his desire.
Identify three general principles of managing conflict.
The three significant managing principals conflicts are
Thinking before reacting
Having an active listening personality
Assuring a fair process.
Objective To provide you with an opportunity to identify how to provide guidance, and support to assist co-workers in resolving their work difficulties.
What does counseling involve
Counseling is a talking therapy, and the involvement of a therapist is significant. Advice is used to show a talking therapist in general terms. It involves a therapist and a person who need therapy.
List two areas in which counseling can help with.
The two areas are removing evil thoughts and dealing with depression, and it also helps with hyper-activism and stress.
Determine three preventative measures which an organization could offer to tackle stress, bullying, depression, and alcohol or drug abuse.
Making the workload less helps the employee to deal with the stress very well. Having a good number of paid holidays in a year is also the moral and internal energy of an employee high.
Explain what is meant by confidentiality and how it applies to provide support to team members.
Confidentiality is a process of keeping one persons word or document a secret so that not a third party knows about the existence of the matter. Having to know each others secret help removing in any conflict in the future.
Objective To provide you with an opportunity to develop and implement an action plan to address any identified difficulties.
What is an action plan
The action plan is a process by which a company or an organization achieve their desired goal. It has a list of steps that need to be followed by the employee to accomplish the goal, and it also carries the desired goal.
Think of an objective. Fill in the table to ensure your goal is specific, measurable, attainable, relevant and time-based.
Goals
Objective Specific Measurable Attainable Relevant Time-based
What you want to achieve.
Higher revenue of income.
What
The Nike company sells sports equipment
Why
To do business and make a profit.
When
The company started on the 25th of January 1964,
Where
It was formed in America
Who
Phil Knight is the founder of Nike company. How much
The goal to hit the revenue of 15 billion.
How many
Nike most own Jorden line of sports and some other sports equipment but by 2025 it is aiming to sell over 600 different sports product.
How often
It takes place every day.
Can you realistically achieve it
Yes Does it relate to what you want to achieve now
Yes By when
By the end of 2024
Summative AssessmentsSection A Skills ActivityThis skills-based activity will require you to identify any difficulties affecting workplace relationships. You will then be expected to write and implement an action plan for the successful resolution of these difficulties.
Identification of difficulty in workplace relationships
While working under the human resource management team, it has been noticed that interpersonal problems become one of the main issues affecting workplace relationships. This difficulty is influencing on the communication process between employees, project initiation, teamwork and developing absenteeism in the workplace. Altogether, these difficulties have been disrupting effective relationships in the workplace (Rahim, 2017). Currently, the HRM team has been working with this difficulty and develop an action plan to eradicate or minimize this difficulty. Detail and steps included in the action plan is listed below
Action plan for the successful resolution of the identified problem
The human resource management team has modified its administrative process for minimizing interpersonal conflicts in the workplace. Steps followed in the modification process are explained below
Steps How to communicate Importance or value Time
Educate people about changes in organizations Communication through arranging team meetings Moderate to high One week
Seek consultation with individuals The supervisor should consult with each employee personally High Two weeks
The practice of nonviolent communication Through identifying requirements in the situation and exhibiting respect for behaviors High Three weeks
Communicating feedbacks from the opposite side The arrangement of a session with the higher authority to discuss the problem with the team. Moderate to high Two weeks
Consultation of higher authorities Attending meeting with the management High Less than one week
Table 1 an Action plan for interpersonal conflict management
(Source Created by the Learner)
Choose a member of your team and track their progress over a period agreed with your assessor (that is one week, one month, one quarter and others). During this time, you should
Progress report for the employee
Weekly progress report
Date
Employee Information
Employee name Employee ID
Start date 8.4.2019 End date 14.4.2019
Department Human resource department Manager
Short term objectives Progress
To adopt the working culture As per the observation of the first two days it has been noticed that understanding and adaptation power of the different working culture of the employee is right.
To identify personal weakness and try to minimize them The second two days, it has been noticed that efforts to develop communication skills and time management have been improved.
Long term objectives Progress
To contribute to the organizational success The next two days have pointed out the fact that understanding personal role is still in development.
To handle a project individually The last week has been essential to examine progress in managing a project in the employee, which needs development.
Future concerns Project management skills need to be developed.
Understanding of individual contribution and needs in organizational success are also significant.
Conduct an employee review
EMPLOYEE INFO
Employee name Department Human resource department
Employee id Reviewer name
Position held An employee in the recruitment and hiring section Reviewer title
Last review date 1.4.2019 Todays date 11.4.2019
CHARACTERISTICS
QUALITY UNSATISFACTORY SATISFACTORY GOOD EXCELLENT
Works to Full Potential
Quality of Work
Work Consistency
Communication
Independent Work
Takes Initiative
Group Work
Productivity
Creativity
Honesty
Integrity
Co-worker Relations
Client Relations
Technical Skills
Punctuality
Attendance
Give performance feedback
Performance expected Performance documented
Good communication skills As noticed from the past reviews, communication skills have been developed.
Independent working capabilities Independent project handling and working capabilities are still in progress and need to be developed.
Technological excellence No satisfactory results have been seen
Client handling skills Client handling skills, specifically face-to-face client handling skills need to be developed.
Draft a recruitment drive which shows evidence of being inclusive towards a diverse workforce. You must follow organizational policies regarding diversity and ethical conduct when developing this draft.
-251460118745
Nike is one of the prestigious and leading American multinational organizations welcoming freshers to work with a diverse workforce. The recruitment is for Public relation department. Overseas applicants and women candidates are individually welcomed to apply for the PR department initially as a trainee.
Qualification Any graduates
Apply mode Direct interview
Number of posts 10
Experience 0 to 1 year
Last Date 15th April 2019
Apply process Online
For further information, please visit media.relations@nike.com00
Nike is one of the prestigious and leading American multinational organizations welcoming freshers to work with a diverse workforce. The recruitment is for Public relation department. Overseas applicants and women candidates are individually welcomed to apply for the PR department initially as a trainee.
Qualification Any graduates
Apply mode Direct interview
Number of posts 10
Experience 0 to 1 year
Last Date 15th April 2019
Apply process Online
For further information, please visit media.relations@nike.com
Give five tips for developing effective working relationships through networking. Explain how work systems, policies and procedures help you to develop these relationships.
Five networking tips for increasing efficient working relationships with the help of networking are listed below
Involving analysts in everyday work
Providing an appreciation for work
Aligning organizational needs with employee needs
Accessing existing resources
Develop communication between employees
The effectiveness of working systems
The existing working system in this organization encompasses the system theory, which is less of a management system as this is a process of analyzing and thinking of the company. Though this system networking process, organizations are assumed as a living organism with several living entities such as employees and departments. This system helps in making a harmony of the different working processes between subsections of the organization to achieve the bigger goal. This working system helps in maintaining communication and interrelationships between different existing subsystems. As arguably, one of the significant components of this company is its employees (Noe, Hollenbeck, Gerhart amp Wright, 2017). Workers make up different core subsystems in the company by fulfilling their respective responsibilities. Importance of employee communication and relationship development of employees and organization has been strategically controlled with this type of work system.
The efficiency of procedures and policies
All the organizational systems and strategies are developed keeping in mind employee benefits and corporate benefits. For instance, the rewarding employee policy is made keeping in mind that the best performance and the hard-working employee will be rewarded in this company. This indicates to the fact that employees will be engaged in developing their skills and will contribute as much as possible for the organizational development (Sonnenstuhl amp Trice, 2018). On the other hand, the communication policy enables each employee to state their concerns and ensure that participation of all employees is maintained. These policies help increase the relationship between employees and higher authorities in the company as well as helpful in improving employee satisfaction level.
Give examples of four acts of Australian law which relate to discrimination in the workplace. How does this legislation help to manage effective workplace relationships
Four important anti-discrimination laws in Australia are Age Discrimination Act 2004, Australian Human Rights Commission Act 1986, Disability Discrimination Act 1992 and Racial Discrimination Act 1975.
The Age Discrimination Act 2004 helps to prohibit any types of age discrimination in areas including employment, accommodation, education and the delivery of services and products. With the help of this law, organizations manage to eradicate sufferings and harassment of different employees (ag.gov.au, 2019). On the other hand, Australian Human Rights Commission Act 1986 helps to cater and preserve equal human and employee rights within the company. Organizations that comply with this act is effective in building an employment relationship that provides equal opportunity to their workers. The Disability Discrimination Act 1992, is a commonwealth act makes it against the regulation to treat any employee differently or disrespectfully for disabilities (ag.gov.au, 2019). On the other side, this act helps to provide equal opportunity to the disabled people in the company. The Racial Discrimination Act 1975 in Australia acts as a regulation to prevent racial discriminations within organizations. This direct regulation management to recruit employees without racial discrimination and treat them equally.
Objective To provide you with an opportunity to demonstrate the required performance elements for this unit.
Conduct (or simulate) a consultation process with 3-5 employees, to manage ideas and information.
The consultation process will be done through meetings with employees.
1295408255Topic Consultation process for developing employee relationship
Background
As all of you are aware form the announcement on 5.04.2019, this is the first consultation meeting to discuss employee relationships and how that is going to influence organizational performance. As we set out our message through announce on the said date, we have analyzed the responsibilities and roles that form your duties and, having compared this against the entire business. Unfortunately, it has been underlined that employment discrimination has been neglected in many stances and decreasing day by day. The management is, therefore, processing some policies.
Consultation
We have not made any solid decisions as to which policy or process needs to be changed and terminated because of decreasing employee relationships at this stage. The exact consultation procedure will be performed with you before any decisions are made. The consultation process will continue for a week, and at the end of the consultation, another meeting will be organized with you. All employees are encouraged to participate in the consultancy process and enlarge knowledge and expertise in managing ideas and information.
Discussion with workers
Now that all points have been cleared, the debate is opened to listen to your suggestions regarding this matter.
Lets start with the employee relationship situation and whether there are any suggestions from your side to develop it.
(Provide employees time to set out their opinions and remark on these where appropriate)
00Topic Consultation process for developing employee relationship
Background
As all of you are aware form the announcement on 5.04.2019, this is the first consultation meeting to discuss employee relationships and how that is going to influence organizational performance. As we set out our message through announce on the said date, we have analyzed the responsibilities and roles that form your duties and, having compared this against the entire business. Unfortunately, it has been underlined that employment discrimination has been neglected in many stances and decreasing day by day. The management is, therefore, processing some policies.
Consultation
We have not made any solid decisions as to which policy or process needs to be changed and terminated because of decreasing employee relationships at this stage. The exact consultation procedure will be performed with you before any decisions are made. The consultation process will continue for a week, and at the end of the consultation, another meeting will be organized with you. All employees are encouraged to participate in the consultancy process and enlarge knowledge and expertise in managing ideas and information.
Discussion with workers
Now that all points have been cleared, the debate is opened to listen to your suggestions regarding this matter.
Lets start with the employee relationship situation and whether there are any suggestions from your side to develop it.
(Provide employees time to set out their opinions and remark on these where appropriate)
Establish a policy to ensure that your organizations cultural diversity and ethical values are adhered to.
The policy regarding cultural diversity and ethical value are listed below
The policy helps to identify our commitment to provide aid to a culture of openness, integrity, and trust in all our endeavors. According to the system, the organization is committed to arranging all the organizational affairs and operations with the best possible standards of ethical conduct. The policy ensures that our organization will conduct development and training events of relevance to cultural diversity management based on the requirements.
Conduct a team-building activity with a group of 3-6 team members.
The team building activity is Scavenger Hunt.
Responsibilities The human resource team is responsible for allocating a day for the event, dividing six members into three groups and find a spot to execute the team-building activity (Scavenger Hunt).
Groups A random selection of members selects three groups. This random selection of group members will help to develop trust, respect, and communication with each other.
Activities Each group will be given some clues for the scavenger hunt, and each member needs to apply their analytical thinking and will have to finish the quest within the allocated time. After completing the game, the first team will be rewarded.
Significance This type of team building activity helps develop communication between employees and the team working spirit is also influenced through this type of fun although educational activity. Through this type of activity management also get an idea of innovative and team-leading capabilities among employees. This type of exercise helps management as well as employees to practice their skills. Guide a group of 3-5 team members through a networking process, completing the following steps
The networking event is organizing a networking discussion board.
Give guidance, support, training, and advice to team members in advance of the networking event
A board of directors will supervise this networking discussion board in the organization. This networking discussion board will ensure management to cater to team leading and innovative skills among the employees. This networking discussion board and all activities will help management as well as workers to practice their skills and develop performance standard. The networking discussion board will be arranged for three days.
Simulate a networking event
The management should organize different service projects to provide back to the community. These are also networking opportunities. Formation of multicultural teams will be helpful in this matter. Engage the multicultural groups in projects. Provide attended a shared knowledge by providing a collaborative exhibit-any kind from an educational parade to the more recent trivia game.
Follow-up on the outcomes of the networking event.
One of the effective ways to follow-up on the results of the networking event is to implement sending each person valuable content. Each member will like to subscribe to the official updates to acknowledge more regarding the services and products. In addition to this, reconnecting with each contact every month is also important. Through these methods, it has been identified that the networking event was successful in respect f finding new opportunities and enhancing communication channels. Results of the networking event also exhibit the fact that most of the employees in the company are skillful at identifying potential opportunities in the market.
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